Think that social media is just for personalities and kitschy companies? Think again. Social media’s far reaching capabilities are important for hotel managers and industry leaders to capitalize on…

You are only as good as your reputation in the hotel industry. If a guest has a negative experience at one of your properties you can safely bet that they…

According to a report by Ernst and Young Terco, visitors are expected to spend over 2 billion Brazilian real on hospitality (over $800 million USD). With such a large influx…

Some things just need more than one helping hand. The chaos and importance of what goes on at the front desk of a hotel definitely needs some assistance if the…

Property management systems have made great strides in the hotel industry. They have streamlined the booking process, and even legacy systems can help to bring struggling hotels out of the…

As a hospitality sector business, you would like to stay in-sync with the latest trends in the global hospitality industry. This is rather important since trends that are increasingly engaging…

Keeping track of countless offshoots that run in a scattered pattern can be mind-numbingly difficult. With so many channels to promote your property on, it can be hard to keep…

As a multi-property group, it is essential to have a PMS which would not only suffice the requirement of a single property, but also manage the scale of operations and…

Although cloud technology has certainly made its mark, it has not yet been able to make the impact that it is working up to. Because some hoteliers are still uncertain…

As we herald in the New Year, we look around and see what we have achieved so far and what we plan to do in the coming years. In 2013,…