PRABHASH BHATNAGAR

Small hotels have limited resources and there is often a case of one man show at the front desk. The same employee has to simultaneously attend to different guests with…

Business travel in UK is about to witness an all-time high this year. With Global Business Travel Association reporting that business travellers spending is expected to advance in the next…

Trade shows provide a platform for hoteliers to participate in face-to-face marketing events, generate leads, sales, create business opportunities and advertise their product and services. And, what best than WTM…

Social media is an integral part of the hospitality industry as travelers consider these online channels for advice, recommendations and feedback from fellow travelers. It is hard to ignore this…

The tourism has dipped to a whopping 60 percent in Morocco post the tragic Charlie Hebdo attack in January 2015. French National Union of Travel Agencies (SNAV) reports that Morocco…

There are many processes that a property management system helps simplify and add efficiency to, but one of the most crucial is that of accounting which is helpful in easing…

Did you know? ‘Instagram grew 50% in the last 9 months and is now bigger than Twitter and gets 50x more engagement than Twitter. In June 2014, for the first…

One of the considerations while evaluating a property management system is whether it gives you complete control. In a hotel, managers deal with complex situations almost daily like handling different…

The front desk is the most crucial department of a hotel. The executives have to be warm, welcoming, greet every guest with a smile and then check-in the guest without…

Hospitality industry is known for providing exceptional guest experience. For your small independent hotel, losing a guest to your competitor would be a nightmare. Getting guest service right is not…