PRABHASH BHATNAGAR

The hospitality industry is heavily dependent on their staff. If the employees are unhappy, unmotivated or dissatisfied it shall reflect heavily on every aspect of a hotel experience from check-in,…

A hotelier’s perception of his hotel can be strikingly different from that of guests’. This difference can be especially damaging if the hotelier’s perception of guest requirements is…

Over the last 7 years, the global supply of serviced apartments has significantly increased. According to Knight Frank’s 2016 Global Cities report, since 2010 the number of serviced apartments…

For a hotelier, his main target boils down to maximising occupancy and profitability, it doesn’t get any simpler than that. So how can that be achieved? Well we follow…

Gone are the days when guests were happy just receiving thank you note or getting service with a smile. In recent times, these are just not enough. In hotel industry,…

The hospitality industry gets more and more competitive by the day. Every year the players in the industry keeps increasing; OTA’s, AirBnB’s, TripVillas, Hostels, newer hotels and so…

Competition in the hospitality sector is extremely fierce. Potential guests now have extensive hospitality options for when they want to travel, from apartments, villas, hotel rooms, hostels, boutique properties and…

With technology changing by the millisecond, hotels should also be ready to adapt to newer and more efficient systems. Why spend more time and money on systems which are costing…

Hotel technology has numerous options for simplifying the systems in the management for a hotel. Hotels should take advantage of these systems for they not only simplify the back end…

Deciding on hotel rates is one of the toughest decisions for hoteliers and it requires a lot of planning, researching, doing their homework and re-evaluations. There are numerous key factors…