Online Reviews

5 posts
hotel guest reviews
members

5 Uncommon Tips to Get More Online Hotel Guest Reviews

Prabhash Bhatnagar
Prabhash Bhatnagar
We live in the age of the customer, and the sooner we embrace this fact the higher our chances of succeeding. In this age, customer feedback is one of the…
Bed and Breakfast
members

How to Drive More Corporate and Group Bookings

Debiprasad Sarangi
Debiprasad Sarangi
Hotel management is indeed a tricky job and requires hoteliers to don multiple hats to take various decisions. Every guest is unique and has set expectations to be fulfilled. While…
hotel booking
members

5 simple ways independent properties can step up their review management

PRABHASH BHATNAGAR
A hotel’s reputation is largely based on the reviews that it receives and the manner in which they are responded to. Gone are the days when a traveller blindly…
Guest experience
members

4 Great Ways for Hoteliers to Master the World of Online Reviews

PRABHASH BHATNAGAR
According to a 2015 study made by TripAdvisor, 96% of TripAdvisor users consider reading reviews important when planning trips and booking hotels. 83% of users tend to reference reviews before…
Guest experience
members

Staying Up to Speed with the Dynamic Needs of Today's Travelers

PRABHASH BHATNAGAR
The Internet has changed the world. A lot. Consumers no longer bow and scrape to companies. Now, it’s the other way around, which is pretty much how it should…