Mobile Technology
4 posts
AI Concierge
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Transform Guest Experience by Leveraging the Latest Hotel Technology Disruptions
Hotel technology is fast evolving and of late has become integral in the ever-changing hospitality industry landscape. Just as Artificial Intelligence is touted to be the future of customer care…
automated reviews
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How Having the Right Data can Boost Your Independent Hotel Business
With the hotel industry evolving so rapidly, change seems to be the only constant. Online Travel Agencies (OTAs), mobile technology and loyalty programs are just some of the changes that…
Guest experience
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Hoteliers to watch out for mobile-moments and dayparting in 2017
According to global research firm, eMarketer, in 2015 there were 1.91 billion smart phone users, and that number would increase by 12.6% in 2016 to touch 2.16…
Guest experience
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Staying Up to Speed with the Dynamic Needs of Today's Travelers
The Internet has changed the world. A lot. Consumers no longer bow and scrape to companies. Now, it’s the other way around, which is pretty much how it should…