hotel customer satisfaction
3 posts
How PMS Applications Help Enhance Guest Satisfaction and Employee Longevity
Using a property management system at your hotel does more than just simplify day-to-day operations. When a hotel invests in a PMS app, they get a robust set of tools…
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Explained: How your hotel’s online reputation management influences customer retention
Sample this – Patrick wants to book two nights at a luxury hotel and starts his online research by looking at a couple of options. He somehow happens to see your…
enhance guest experience hotels
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[Infographic] 5 Simple Ways To Delight Your Hotel Guests
Improving guest experience in hotels is one of the most effective (yet least explored) ways of building your business. When done right, hotel customer satisfaction goes a long way in…