hospitality industry
34 posts
Cloud backed PMS
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Has Your Hotel Gone Green Yet?
Eco-friendly concepts in the form of ‘green technology’ are gathering more mileage by the day. Responsible environmental policies have evidently made the hospitality industry to go green as well. If…
Guest confrontations
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Negative or Scathing Hotel Guest Criticism? How to Make the Most Out Of It!
Hotel staff get nervous or defensive when they think about guest confrontations. After all, it is not easy to sport a smile when you are at the receiving end of…
Affordable PMS
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Direct Bookings Overtake OTAs With Perks and Clever Incentives!
It is not a strange fact that OTA’s are known to provide 20% of the total room bookings. While your rooms do get filled to its capacity due to…
Facebook
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WTM 2013 and the Social Media Giants
Guess who’s speaking at the World Travel Mart 2013! It is a leading global event for the travel industry, but more than the travel experts, there is buzz about…