guest satisfaction in hotel industry

3 posts
customization of offerings
members

Ways to Drive Higher Revenue with Higher Guest Satisfaction

Manu Sharma
Manu Sharma
What makes a hotel profitable can be narrowed down to one thing: its guests! The guest experience is the main driver of continuous revenue for any successful hotel. When guests…
application of hotel management system
members

How PMS Applications Help Enhance Guest Satisfaction and Employee Longevity

Manu Sharma
Manu Sharma
Using a property management system at your hotel does more than just simplify day-to-day operations. When a hotel invests in a PMS app, they get a robust set of tools…
better customer satisfaction
members

Explained: How your hotel’s online reputation management influences customer retention

Manu Sharma
Manu Sharma
Sample this – Patrick wants to book two nights at a luxury hotel and starts his online research by looking at a couple of options. He somehow happens to see your…