Customer satisfaction

Point-of-sale systems are important in the hospitality industry. A point-of-sale system, sometimes simply called a POS, is a computer system that serves several purposes. On the surface, they are there…

Big Data Today We live in the times when 2.5 quintillion bytes of data is being created every day. In fact terabytes of data on travel behaviour alone is…

Everyone likes to be recognized for their actions every now and then, whether it’s in the workplace, at home or from companies you frequently patronize. Businesses have taken note…

The czars of the hospitality industry are constantly changing dynamics using new-age solutions to woo guests. You can take insights from these trendsetters to up your service and unlock the…

Travel magazines, newspaper sections and websites have a huge impact on the decisions made by your potential guests. Everyone wants to have the best possible experience on their next vacation,…

In every progressive industry, customer satisfaction is calculated along every step of the way. From the moment a guest books a room all the way through check-out, the business managers…