Online sales make up the bulk of any hotel’s distribution today. The internet has given independent hoteliers unprecedented exposure, providing them with the opportunity to attract legions of travelers…

The Internet has changed the world. A lot. Consumers no longer bow and scrape to companies. Now, it’s the other way around, which is pretty much how it should…

Social media is one of the most effective marketing platforms for the hospitality industry, and for businesses in general. Though some might still be adamant that social media marketing is…

Being a hotelier today can be extremely rewarding but it also comes with a host of challenges that didn’t exist a decade back. Guests today demand exceptional service and…

The financial benefits of implementing a property management system (PMS) are now widely accepted, as hoteliers around the world are discovering the value of software-enabled automation and organization. The improved…

The property management system (PMS) is widely regarded as an independent hotelier’s best friend. It’s been over a decade since the inception of the first system, the now…

Building a hotel’s reputation can be a long process that involves years of exemplary service and painstaking work. Even after creating a successful hospitality brand, maintaining the brand’s…

Hotel management tools are no longer as difficult to access as they once were, with cloud computing bringing enterprise-level management to the masses. Shortly after property management system (PMS) providers…

2016 is here and promises to be an exciting year for hospitality. In addition to all the new-age technologies slated to be launched this year, cloud computing is expected to…

The Harvard Review claims that customers who had great experiences in the past with a company will spend 140% more compared to people who had poor experiences. Clearly, there is…