PRABHASH BHATNAGAR

In today’s online world, most travelers look to reserve hotel rooms via the Internet. Without an online reservation system available, your hotel may be overlooked by the tech-savvy traveler…

Travel has gained momentum post covid and travellers of all kinds can now be seen on the roads, out to explore new destinations. A not-so-unfamiliar category of travellers, known as…

These days, we live in a tech-centric society. We are always looking for the next best way to utilize technology. Technology touches every aspect of our day-to-day life: we have…

A PMS (property management system) is an important tool hotel owners can use to their advantage to keep their hotel operations running smoothly, keep their staff in the know, and…

In a cut-throat industry, what does a hotel chain require to remain viable? A strong SOP that assures exceptional customer service on-site, and at the absolute least, two vital things:…

During the last couple of years, every enterprise has understood the importance of comprehensive digitisation of their end-to-end processes. For them, it has become clear that conventional legacy solutions no…

It’s ubiquitous for most businesses to focus on acquiring new customers and build strategies to achieve the same for their growth. This is a great way to increase revenue…

We live in a digitally connected world. With the touch of a button, you can be “face-face” with friends and family worldwide. In many ways, digitization has made us feel…

Online reviews have changed the way businesses operate from stores to restaurants, to hotels. Almost every industry that provides a service needs to pay close attention to its online presence.…

What future hotel trends can we look forward to? That depends on the consumer’s needs and behaviours as time moves forward. As seen in 2020, cultural shifts can happen…