PRABHASH BHATNAGAR
511 posts
Guest experience
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Airbnb hacks for hoteliers
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Airbnb has seen stupendous growth since its launch in 2008. In just eight years, there have been over 100 million guest arrivals at Airbnb listings, and the company reports…
Guest experience
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4 Great Ways for Hoteliers to Master the World of Online Reviews
According to a 2015 study made by TripAdvisor, 96% of TripAdvisor users consider reading reviews important when planning trips and booking hotels. 83% of users tend to reference reviews before…
Guest experience
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Hoteliers to watch out for mobile-moments and dayparting in 2017
According to global research firm, eMarketer, in 2015 there were 1.91 billion smart phone users, and that number would increase by 12.6% in 2016 to touch 2.16…
hotel automation
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Personalizing the guest experience – Will robots make an impact?
Artificial intelligence and Robots are one of the hottest trends in the hotel industry. Robots manning a check in counter, robotic butlers as a hotel’s concierge; the service aspect…
digital detox
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Is your hotel ready for the digital detoxers?
In recent years technology and technological upgrades have been a big part of the hotel’s business plan. Hotels want to offer hi-speed wi-fi, tech-savvy rooms, check in kiosks, robotic…
chatbot
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Chatbots: The Emerging Trend in Hotel Technology
At the pace in which technology is changing, it’s not only hard to know the new trends; you need to understand the lingo first. The latest ‘in thing’ in…
Guest experience
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Are Robots the future of hotel industry?
Robots in the hospitality industry? 50 years ago people would have scoffed at the idea, but now at the rapid pace in which technology is changing, this has become very…
Hotel Brand
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5 simple steps to promote your destination and increase your hotel’s RevPar
The Millennial traveller is not just looking for a comfortable hotel but wants a complete experience. They want their stay at the hotel to be memorable, put up exclusive pictures…
hotel management
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3 areas where you should evaluate your PMS provider before 2017 starts
Hoteliers across the globe are favoring to use property management system solutions for their properties. There are numerous options available in the market but a hotel needs to see what…
hotel bookings
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What your independent hotel can learn from a group property’s booking strategy?
One of the biggest changes that the hotel industry has seen in the first half of 2016 is the number of hotel chains that are aggressively promoting direct bookings. Hotels…