The hotel industry has never faced anything quite like the coronavirus pandemic. Today, people simply aren’t travelling as much as they did a year ago. Without knowing how long it will be before there’s a vaccine and things start to return to normal, hotel owners and managers are dealing with a substantial amount of stress. This is entirely understandable.
The only way to survive during this time is for hoteliers to reexamine what they are doing. They need to look at their fundamental strategies of preparedness, business survival, and technological investment, and they need to make adjustments.
How Will The Industry Adjust?
The old way of doing business doesn’t work in a pandemic. It’s also clear that hoteliers need to begin thinking toward the future. They should consider not only how they’ll deal with the changes that coronavirus has brought, but how other disasters outside of their control could damage their business. Coronavirus has taught us that it’s always important to have preparedness plans in place.
One of the first things that hoteliers will want to do to help them weather the effects of the pandemic is to look at the technology they are currently using. They may not realize it, but their tech could be holding them back. Quality technology like a hotel PMS that can scale and grow with the hotel, and that provides a range of features and services, helps to protect your hotel regardless of what happens, including global pandemics.
What Should You Consider When Buying A Hotel PMS?
While there are many hotel PMS options on the market, you need to be sure that you have a quality system that provides you with everything that’s needed. One of the biggest problems facing many hoteliers today is the fact that they’re using multiple systems to handle all of the different tasks at their hotels. This means that they need to learn a different system for booking and channel management, a different system for managing personnel, a different system for accounting or marketing, and so on. Instead, it makes sense to choose a single hotel PMS that can do everything.
Below are some of the most important things that need to be considered when you’re choosing your new hotel PMS.
- Cloud-Based vs. Legacy System: Do you want to have a cloud-based system or a legacy system? You’ll find that choosing a cloud hotel PMS tends to be a much better option. It means you’ll be able to access the system no matter where you are, as long as you have access to the Internet.
- Simple and Intuitive Integration: When you are choosing a hotel PMS, you need it to be simple to integrate into your system. Unless integration is fast and easy, it won’t make much of a difference to your hotel.
- Contactless Hospitality: A year ago, this wouldn’t have mattered nearly as much. However, today, having contactless options, so customers and employees can interact without coming face-to-face, is essential.
- Reputation Management System: Your hotel isn’t going to survive long if you have a bad reputation. Therefore, you’ll want to choose a hotel PMS that provides you with tools that can help you better manage your reputation.
- A System that Boosts Revenue: Simple management is not enough. The system should also have options for providing you with data that can be used for marketing purposes. A PMS hotel booking system should also allow you to manage multiple channels, so you don’t have to worry about double-booking. Always look for a hotel PMS that has features to help you increase your revenue.
- Ease of Use: Along the same lines of easy integration, you need to have a system that’s easy to use. Whether it’s the managers or other employees, or the customers who are using the system to communicate with the hotel, it needs to have a simple user interface.
- Mobile Capability: Today, most people have mobile phones. Therefore, you’ll want to be sure that you have a system that is compatible with mobile devices such as phones and tablets. This helps in several ways. It ensures that people don’t have to share consoles at work. It also ensures that you, employees, and customers can access the necessary parts of the system wherever they might be.
- Support: Naturally, you’ll want to choose a system that provides customer support. When you have questions or concerns about the system, or if you feel something’s not working correctly, you want to know there’s someone you can contact to take care of the problem.
- A One-Stop Solution: Ultimately, what you’re looking for is a one-stop solution. You don’t want to have a Frankenstein-like monster of different systems that you need to try to integrate. Instead, choose a single solution that provides you with all the tools you need to grow your hotel business.
Don’t rush into a decision and simply choose the first hotel PMS that you find. Instead, consider the above factors when you are choosing your system. This will ensure that you are getting the best system for your hotel, which improves your chances of success even during COVID.
What’s The Right Choice For You?
Once you start to delve into the various features provided by Hotelogix, you’ll see that it’s a solid all-around solution for your hotel. Using the hospitality suite provides a range of benefits including:
- Automated invoicing
- Real-time payments
- Easier management of staff
- Concierge services
- Easier channel management
- A PMS hotel booking system
- Mobile compatibility
- Support
These are some of the benefits of using Hotelogix as your hotel PMS. It has a range of advantages when compared with other options, and it allows for full integration to make overall management easier and cohesive.
Hotelogix Is Here To Help
There’s no denying just how hard-hit the hospitality industry has been by COVID-19. People aren’t travelling as much as they once did because of fears of the virus and because work doesn’t require as much business travel currently. Hotelogix knows how frightening it can be for those who are running hotels right now, so we’ve decided to provide some help by stepping into partnership and provide value at a price that better matches the state of the hospitality industry right now.
We are providing a COVID Special offer, letting you get the most powerful, full-stack hotel management suite for 50% of the usual cost. Additionally, we’ll work closely with you to help ensure the number of customers you have coming into the hotel gets back on the right path.
When using the Hotelogix COVID Special plan, hotels will pay Hotelogix for services when their business reaches an ideal level. We believe in ensuring our customer’s success. We’re taking extra steps in this unprecedented time to help our customers.
