ways to improve customer service in hotels

2 posts
better customer satisfaction
members

Explained: How your hotel’s online reputation management influences customer retention

Manu Sharma
Manu Sharma
Sample this – Patrick wants to book two nights at a luxury hotel and starts his online research by looking at a couple of options. He somehow happens to see your…
client experience
members

How does your hotel’s customer service training affect customer experience?

PRABHASH BHATNAGAR
If you are a property owner in the tourism and hospitality sector, a simple formula that you can employ to have a successful business is – people buy from people. The…