Reputation Management

The hospitality industry is more competitive than ever before. Hotels are forced to target the same travelers, and the lingering effects of the pandemic continue to create waves for hotel…

Online reviews – they’re everywhere today. From e-commerce stores to hotels, people love to share their thoughts about their experiences. It’s about more than just venting when you have…

Sample this – Patrick wants to book two nights at a luxury hotel and starts his online research by looking at a couple of options. He somehow happens to see your…

Twitter, Facebook, Hotel Websites, Trip Advisor, Agoda.com, Booking.com and the list really does go on. With the numerous and still growing number of social media options in the…