loyal guests
2 posts
centralized guest data
members
Data Collection and its Application for the Hotel Industry
Technology has indeed positively altered the way any business is run. Almost every hotel owner knows the importance of guest satisfaction; this being one of the prime areas in bringing…
channel mix
members
Webinar: Increasing Yield through the Power of Direct Bookings
Back in February 2016, hotel giant Hilton launched their ‘Stop Clicking Around’ campaign, their largest ever, which aimed at reclaiming its market share from third-party distribution channels. It was a…