hotel customer experience

3 posts
best hotel chains
members

How technology elevates guest experience in the hospitality industry

PRABHASH BHATNAGAR
Today’s modern, tech-savvy, and well-informed guests are a difficult lot to satisfy. Their expectations are rapidly changing, they need value for their money, and they won’t accept anything…
best hotel chains
members

Tips to exceed guest experience at your hotel chain

PRABHASH BHATNAGAR
Hotel management tips for a perfect guest experience at hotel chains In the hospitality industry, the guest experience is all about creating memories. Memories that your guests would love to…
customer experience strategy for hotels
members

Your key to long-term success in Hospitality- Your Guests

Prabhash Bhatnagar
Prabhash Bhatnagar
I’d recently come upon an article that discussed the classic service industry vs. Hospitality industry debate. And like most other things in life, I concluded that they are interconnected.…