PRABHASH BHATNAGAR
483 posts
better customer satisfaction
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Explained: How your hotel’s online reputation management influences customer retention
Sample this – Patrick wants to book two nights at a luxury hotel and starts his online research by looking at a couple of options. He somehow happens to see your…
benefits of ota for hotels
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The Small Hotel Guide to Finding the Right OTAs and Ranking Highly
Online travel agencies (OTAs) have dramatically changed the game when it comes to getting the word out about your property and inventory, and even booking rooms. However, for a small…
Simple Software to Drive Critical Hotel Housekeeping Wins
What is the single most important thing consumers have learned from the pandemic? It’s the importance of cleaning and sanitization. That message has been driven home in many ways…
Why Your Hotel Marketing Strategy Should Include PR and How to Use It Effectively
The hotel industry is more competitive than ever before. There are more properties today than there were even just a few years ago, and thanks to things like travel restrictions,…
channel manager software
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Must-Have Features in a Hotel PMS for 2021
Running a successful hotel today requires the right combination of team members and technology. One of the most crucial elements is your hotel PMS, or property management system. This software…
best hotel chains
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How technology elevates guest experience in the hospitality industry
Today’s modern, tech-savvy, and well-informed guests are a difficult lot to satisfy. Their expectations are rapidly changing, they need value for their money, and they won’t accept anything…
domestic travel ban
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Local Hotel Guests: Your Guide to Increasing Local Guests Bookings
Across the US, hotels still struggle with travel restrictions. Some states have largely opened up, while others have not. Some nations have opened travel internationally, while others have not. One…
best hotel chains
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Here is why you need a CRO for your hotel chain
For hotel chains, it becomes highly challenging to manage and optimize the whole process of reservations manually. In this article, we will quickly walk you through how a Central Reservation…
Revenge Travel: What It Is and How Your Hotel Can Take Advantage of It
It has been two years and the world is finally starting to open back up once more. The impact of that reopening on the travel and hospitality industry will be…
best hotel chains
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Tips for hotel chains to cash in on the revenge travel trend
Finally, we have some good news for the hospitality industry! Hotels across the globe are slowly gaining their confidence and getting ready to open their doors after over 18 months…