PRABHASH BHATNAGAR

AI – artificial intelligence – is everywhere these days. It’s baked into your smartphone, your desktop and laptop, your virtual assistant, your smartwatch, and so much more. It’s also found…

You are running a group of five hotels under the banner ABC Hospitality. One fine day, you decide to digitize operations across all your properties. But then, due to lack…

Let’s get onto the topic straight away – how the hospitality industry looks at various hotel technology solutions to improve the guest experience. During the last one or two years,…

The term “digital nomads” has been used for a couple of decades at this point. It originally applied to those who chose to work for themselves via digital technology. Today,…

Once upon a time, it was a simple thing to set hotel room rates. You had one rate for weekdays and another for the weekend. You also had seasonal pricing.…

Like other sectors, data plays a significant role in today’s modern hospitality industry. When interpreted with perfection and analyzed efficiently, data helps hotel decision-makers make business-critical decisions based on…

The hospitality industry is more competitive than ever before. Hotels are forced to target the same travelers, and the lingering effects of the pandemic continue to create waves for hotel…

Online reviews – they’re everywhere today. From e-commerce stores to hotels, people love to share their thoughts about their experiences. It’s about more than just venting when you have…

To say that 2020 was a rough year for hospitality businesses is a massive understatement. It was a time of incredible upheaval, and it didn’t end when 2021 was…

The hotel industry has become more and more competitive. The lingering effects of the pandemic, the potential for new lockdowns, the concern that is still keeping some travelers at home,…